JUMP TO SOLUTION Solved

Original topic:

Group texts on A23 only receiving individually

(Topic created: 12-13-2022 01:30 PM)
2771 Views
JW51
Constellation
Options
A Series & Other Mobile

Just got my new A23 and no longer receive group texts and replies in the group.  Replies in the group all come back individually.  Is there a setting that I need to change?

 

 

 

 
0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Hello, JW51! Thank you for posting! I would recommend checking out the settings for your group messaging. Here's a link that can help with that: https://www.samsung.com/us/support/answer/ANS00090223/ 

 

If the link above is not helping, and it's still not working properly, the next thing to do would be to reach out to your carrier as text messaging services fall under their jurisdiction. 

 

Thank you for being a part of the Community! 

View solution in context

3 Replies
happyBirdSnickers
Cosmic Ray
Options
A Series & Other Mobile
Have you conferred directly with your friends they are selecting the reply all...

Or just reasonable assumption they will be.?
0 Likes
Reply
JW51
Constellation
Options
A Series & Other Mobile
Yes I have and nothing has changed on their end! Frustrating to say the least!
0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Hello, JW51! Thank you for posting! I would recommend checking out the settings for your group messaging. Here's a link that can help with that: https://www.samsung.com/us/support/answer/ANS00090223/ 

 

If the link above is not helping, and it's still not working properly, the next thing to do would be to reach out to your carrier as text messaging services fall under their jurisdiction. 

 

Thank you for being a part of the Community!