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Original topic:

Galaxy m32 4g Voice calling broke after July Security update

(Topic created: 08-12-2022 11:57 AM)
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SainathA
Cosmic Ray
Options
A Series & Other Mobile
I received a security update a week ago which broke the voice calling feature of the mobile. I'm unable to place any outgoing call/receive any incoming call.
I tried the following steps
1. Network settings reset
2. All settings reset
3. Clearing cache partition
4. Repairing apps
5. Disabled caller ID protection
6. Tried enabling/disable VOLTE
7. Submitted error reports in members app
8. Tried contacting samsung support 
9. Tried switching sim cards
10. Multiple restarts/ soft reboot
11. Tried booting into safemode

None of the above worked. Right now I can only use device for mobile data/sms 
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

I apologize, but you have reached technical support for products manufactured for usage in the United States. Please visit https://www.samsung.com/us/common/visitlocationsite.html to find your country's support page.