Solved: Re: Forgot pattern on A71, how to unlock? - Samsung Community

userHQP1eCMg8V · ‎02-24-2021

Help, I have forgotten my security pattern on my Samsung galaxy a71.

Patriot1776USA · ‎02-24-2021

contact your service provider, they will be able to tell you the sequence to unlock your phone

SamsungJoJo · ‎03-11-2021

Hello,

We understand how frustrating it is when you are unable to unlock your device. This article contains troubleshooting steps that may help. https://www.samsung.com/us/support/troubleshooting/TSG01001570

If you are still unable to unlock the device, it will need to be serviced. You can use the following link to find a list of service centers in the U.S that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

Please note, you will need to provide a copy of the proof of purchase that includes the Place of purchase, Itemized description of purchase, Amount of purchase(including any discounts applied), Date of purchase, and Method of payment.

SamsungJoJo · ‎03-12-2021

An Accepted Solution has been marked and provided for this thread. This thread will be locked for further replies. In hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a post, that you include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the Community!

Original topic:

Forgot pattern on A71, how to unlock?