File transfer with USB cable

[realaud]

OK, I don't know which board to put this in, so I'm just going to put this here.  I have been trying to connect my A54 to my Windows 10 computer via USB cable so that I could do a Smart Switch backup of the whole device.  However, I cannot get the phone to do anything but recognize the PC as a charger.  This has never been an issue for me, as when I want to do individual file transfers, I do it via a wi-fi connection with an app that connects my phone to my computer, or I use phone link to transfer photos.  

I even turned on the developer options and made sure the default USB configuration was for file transfer (which I assume will also allow for charging), closed out the setting and rebooted my phone.  This did not help at all, both my laptop and my desktop don't see the phone as a device, the phone immediately lights up the charging animation and Smart Switch on the PC does not see a device attached.  None of my flash drives have enough capacity and my two external hard drives are formatted as NTFS and Smart Switch does not like that.

Sooooo, how can I make my phone recognize that it's attached to a computer, not a charger?

[realaud]

It's a minor annoyance and a puzzle to be solved at this point, but not critical.  As I said, I have other ways to transfer files; have many, many backups of my photos and music and SMS backup of my important conversations and my contacts are all  in Google contacts which, if I so desire, I can backup by downloading a CSV file.  So, in actuality, the Samsung and Google backups should serve their purpose should I have to restore a backup for any reason.

[Robin621k]

Did you try to clear cache in the USB settings? Make sure you toggle on system apps when searching for it.

[realaud]

Just tried it, no joy.

[Robin621k]

Try Andoid System Settings clearing cache.

[Robin621k]

You are not getting this page in Notifications for Android system

[realaud]

Where is that setting?  I have seen no page like that.

[Robin621k]

You only get this screen when you plug into a computer.

I do have a S24u

[realaud]

All I ever get when I plug in is the charging animatiion and no choice. I had it on when i wnt into developer options, but it changed nothing, so I turned developer back off.

[Robin621k]

Do you have a 54 series?
I can't believe you can't get access to your phone on a computer.

SmartSwitch doesn't see your phone.

Try smart tutor in the members app in the support section.

[realaud]

Yes, I have A54. I'm surprised too, my computers only wan to be chargers. I have no problem at all connecting wirelessly for normal file transfer, which is why this situation has not come up before. And it's only withe the cable connection between phone and computer. I have no trouble accessing Android auto when I plug in in my car. My car being older can't access Android auto via Bluetooth