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12-01-2024 07:00 AM (Last edited 12-03-2024 04:39 PM by SamsungJodi ) in
Galaxy S24I have all sorts of Samsung products from TV to phone. Think I will buy a fridge from your company as well. Just one thing has been keeping me back from this. A administrative issue that has been stalking my family for years. It seems to be targeting my Samsung products as the security system for Samsung is unable to detect this virus that a administrative account has put on my router and account. They have blocked every function that Samsung has and they are about to cost Samsung up to or even more than 10000 dollars. This person has administrative account permission and has been taking control of my Samsung systems for 5 years without knox even knowing about it. Talk about brazen. They don't even care about the security set in place for Samsung. They have just bypassed it and has continued to mess with my electronics. Samsung has a lot of great stuff but if they let the administrative people stalk and harassing the client then maybe I shouldn't buy Samsung products. It's a problem that could easily be fixed but nobody seems to want my 10000 making my house and smart house with all Samsung products. Maybe I should look into LG or something else. I just hope i didn't waste money and time on Samsung products when knox can't catch a single virus and detect inappropriate behavior in its own technical support department. I have attempted to fix it with technical support and they don't see anything wrong. But I have at least 3 bot virus on my Samsung account controlling the signin and stopping us from using the TV functionality. Going as far as to break the product themselves. Any other Samsung consumers have this kind of issue with the security system for Samsung? Or is it just me? Let me know and comment back. Maybe we can get something done about what we have been subjected to for years.
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