Original topic:

WiFi name not appearing when trying to add device to smart things

(Topic created: 2 weeks ago)
226 Views
CakeIsALie
Constellation
Options
Washers and Dryers

I am able to find my dryer on smart things but when I am instructed to connect to the dryer WiFi it does not appear. Iโ€™ve reset my router, reset my phone, waited ages, checked back after some time, over and over but the WiFi listed never appears as an option to connect to. Iโ€™ve tried starting the process while connected to both the 5G and 2.4 (or whatever the slower version of my WiFi is) and still nothing. Please help. TIA.

0 Likes
3 Replies
Options
Washers and Dryers

Are you following the connection procedure to add the dryer to your wi-fi?  The connected appliances have their own internal wi-fi network, that you must connect to first, then complete the setup to link to your own home network.  This has been true of any smart device I have had to set up on my home network.  Read your manual. Also, smart appliances generally prefer the 2.4 gHz band because it's longer range and less prone to interference.

0 Likes
CakeIsALie
Constellation
Options
Washers and Dryers

The internal network I have to connect to is not showing up as an option to connect to. Thatโ€™s the problem. I have added several other devices no problem, but my dryerโ€™s internal network is not appearing on the list of available WiFiโ€™s. I have even tried copying the name of the WiFi and pasting it to the โ€œother connectionโ€ option at the bottom of the list of WiFiโ€™s but itโ€™s not there.

0 Likes
Options
Washers and Dryers
Do you have to activate the pairing on the dryer? I ususally have to do that on my microwave, when I have to reestablish the connection (after a power outage).
0 Likes