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07-27-2020 12:57 PM (Last edited 11-26-2023 09:24 PM by SamsungChelsea ) in
Washers and DryersWe bought ours in 2017 I think and I just was doing laundry and noticed a chunk of rust as well as rust drip-stains in the fabric softener dispenser. I have tried to make sure I leave the lid open after running loads of laundry in order to help it dry out and prevent mold/gunk from developing. A few weeks ago I noticed flakes of brown gunk appearing on my washed clothes and in the washer tub. I found videos of people dealing with a similar problem and how they disassembled the entire thing to clean it!! It really bums me out because now I have to inspect my clothes (especially the whites) for any debris so it won't stain!!! And now I have to worry about rust from the inside?? I'm afraid to use it at this point
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02-25-2021 12:56 PM in
Washers and DryersMy apologies. I forgot to include a link to the private messages. http://bit.ly/2ihPL97 rust is handled on a case by case basis.
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02-25-2021 12:41 PM in
Washers and DryersI purchased my washer (WA52M7750AV/A4) in Feb 2018 and the area around the bleach tray is rusting out. Rust flakes are falling into the tub and staining my cloths. This is a faulty and poorly manufactured product and the best course of action might be a class action lawsuit.
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02-25-2021 01:08 PM in
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02-25-2021 02:05 PM (Last edited 02-26-2021 02:42 PM ) in
Washers and DryersI would be happy to look into this. Could you send me a private message with your model and serial number along with pictures of the rust? http://bit.ly/2ihPL97
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03-02-2021 06:16 AM in
Washers and DryersMine is doing this too. Bought late 2017. Just a little bubbly on top but the whole underside around the bleach dispenser is rusted. There is a class action lawsuit forming for this. Google it.
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02-27-2021 10:26 AM in
Washers and DryersMy Samsung stainless washing machine model number: WA52J8700AP/AA has recently rusted around the bleach dispenser. It’s rather odd since we rarely use bleach. Is there a way to have this repaired or replaced? This machine is less than 5 years old and for the PRICE we payed this should not be happening.
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02-27-2021 05:39 PM in
Washers and DryersThis is something that would need to be serviced. I would be delighted to get some extra information from you to get this set up 🙂 Please send me a private message with the serial number of the washer 🙂 http://bit.ly/2sSxapD
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03-10-2021 05:47 PM in
Washers and DryersPurchased Samsung washer May 2019 from Home Depot. It has begun to rust badly. I just found out about the recall. My washer is not on recall listing. Paid for extended warranty from Home Depot they will not replace because it is rust related. Any advice?
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03-15-2021 10:36 AM in
Washers and DryersI would be happy to look into this further. Could you send me a private message with your model, serial number and a picture of the rust? http://bit.ly/2ihPL97
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03-15-2021 11:49 AM (Last edited 03-15-2021 12:02 PM by SamsungJam ) in
Washers and DryersSerial number: <HIDDEN>
MODEL NUMBER: WA52M7750