The machine plays an error loop with code "Ur". When the machine occurs error code "Ur", it automatically repeats "rinse + spin". After rinsing and one high spin, the machine displays "Ur" again. It works this step all days until I have to turn off power.
So the "Ur" error code is for when the washer itself is unbalanced. You may need to rearrange the clothes a bit and see if that makes the error code go away. If you've done this already and it is continuing to appear, check out the following link for some more troubleshooting steps: https://www.samsung.com/us/support/troubleshooting/TSG01000997/
If the above troubleshooting steps didn't help you would need to speak with one of our moderators via private message. Service would be required to resolve the situation, however, if you've already had service multiple times and the issue continues, We would need to review your case further so ask that you send us a private message as well. Please feel free to reach out to us directly via one of the following options and with a link to our thread along with your full model and serial number.
So the "Ur" error code is for when the washer itself is unbalanced. You may need to rearrange the clothes a bit and see if that makes the error code go away. If you've done this already and it is continuing to appear, check out the following link for some more troubleshooting steps: https://www.samsung.com/us/support/troubleshooting/TSG01000997/
If the above troubleshooting steps didn't help you would need to speak with one of our moderators via private message. Service would be required to resolve the situation, however, if you've already had service multiple times and the issue continues, We would need to review your case further so ask that you send us a private message as well. Please feel free to reach out to us directly via one of the following options and with a link to our thread along with your full model and serial number.
