Original topic:

Washer Rusting &&

(Topic created: 2 weeks ago)
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SamIAm81
Constellation
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Washers and Dryers

My washer machine is rusting as well. It’s about five years old, but it’s been doing it for a few years just getting worse now chunks of it are falling off into the soap dispenser and fabric softener.
Fabric softener, pours out as soon as you close the door

Constantly getting unbalanced and not draining. the water never fills up enough to the top of wash

, so I have to wash everything on heavy duty.

I have taken the bottom middle out and cleaned underneath, but this is around the top where the bleached would go, and the fabric softener would go and the door hinges. 

Not for nothing I used to love Samsung my appliances, my TV everything with Samsung and now I’m realizing it’s all **bleep**!!

I also have that stainless steel brown  color dishwasher machine that’s got  a few marks over it,  the inner liner around the door bent and got in the way of the bottom rack.  so in order to get the bottom rack to go in I had to cut the piece of metal and rubber off. so now I have to have a plastic dish underneath my dishwasher so every time we use it leaks, it goes into this container (very ghetto) and sometimes I have to turn the power off at the circuit breaker because it won’t stop making a noise alerting you that there’s some type of leak 

The storm wash arm doesn’t even hold up by itself. It lays on the bottom. it’s only three years old. But Samsung wants like $300 for somebody to come out and replace this part. I can replace it my **bleep** self. I just need the part.. I don’t have $300 for them to come out and replace this piece was not built properly so when putting the rack in and out it gets stuck on that door seal. 

I’m so tired of having to pay Samsung a service fee  for their products malfunctioning or falling apart. It’s outrageous. 

knock on wood the only thing that’s holding up now that’s Samsung in my house is my TVs. The rest of the appliances are going to **bleep** and they’re all only a couple years old

I will be looking for different brands in the future

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Samsung_Moderator
Community Manager
Community Manager
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Washers and Dryers

Hello! Thank you for reaching out! I see how this can be frustrating with this occurring. This is something that will require service. Please feel free to send us a PM with the following information.

 

Place of purchase:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:     
Email address: 

Serial Number:

Model Number:

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

Hello! Thank you for reaching out! I see how this can be frustrating with this occurring. This is something that will require service. Please feel free to send us a PM with the following information.

 

Place of purchase:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:     
Email address: 

Serial Number:

Model Number: