Hello, I have the aforementioned washer in the title, sometimes it won’t start the cycle selected. However if the drum is spun counterclockwise, close the lid, and press “Start” it will cause the cycle to start. Has anyone experienced this issue?
I’ve run it through the diagnostic mode and it worked as it should, I then also ran calibration, but it didn’t help. There are no error codes displayed. When the load doesn’t start and I’ve made selections and it adjusts the time, during the sensing mode the number area lights go around in a circle like it’s supposed to, then once it’s done the sensing mode and stops, the time goes back to what is displayed when initially turned on and a mode is selected and no other custom setting for the cycle were selected.
Example: turn on washer select “Normal” it displays 1:20, make selections like fabric softener and it’ll increase expected load duration so say 1:40 approx, after going through sensing mode and not starting the load it’ll revert back to 1:20. Press “Start” button to stop washer spin drum counterclockwise, close lid and press “Start” cycle then starts.
Just an update for anyone with this issue, I’ve asked this question elsewhere recently and they said it’s most likely the main control board. I’ve ordered one and will try it out. If it works I’ll try to remember to post here so hopefully this will help someone else.
I replaced the board and it went through a cycle, started and completed on its own.
However, I ran a calibration and diagnostic mode, for some reason I had a pc code twice which I didn’t have before, and a bc2 code twice as well. I took it apart checked everything over again and ran the cycle. Which started and completed as it should.
I now have an issue that the washer isn’t spinning fast enough during spin cycle to get the water out of the clothes. During the diagnostic mode I noticed the agitator spinning much faster than the outer drum, so to me that rules out the motor being bad, seems like an engagement issue. I’ve asked on another forum for input as to whether it could be a worn clutch gear coupler, if that’s what it is I’ll try to come back and update again.
It does appear as though the board took care of the starting and completing cycle though.
