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Trade in approvals

(Topic created: 3 weeks ago)
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Rose4uKY
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I ordered an S 10 plus after asking in 2 chats and calling on the phone but I a m wondering if anyone has ever done this? The option wasn't available under the 9 tablet but under the 10 for trade-in was an option that said other $300. My tablet is so old it's an Asus Transformer but I was told as long as it powers on and holds a charge and the is reset and the screen isn't cracked that I will get $300 off my new one. My husband doesn't believe it and I am unsure. Sounds to good to be true but I bought it anyway.  He said if it doesn't get approved I can return the new tablet which I would hope it would be approved with in 14 days. I just need to send it in right right away. I was hoping someone else did this and got approved.

 

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meself
Honored Contributor
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You would want to check the trade in terms on what trade ins are accepted could be certain models occasionally it's any
realaud
Honored Contributor
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There is a trade in calculator on the Samsung website on rhe device ordering page. Unless there was a special limited time offer when you ordered, you should be able to find the trade in value of the device you are trading
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Rose4uKY
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Realaud the chat person told me this is a special offer that won't last long but under trade ins not only do you see Micorosft, Samsung and I think Apple it says other $300 doesn't say specific other brand names. So hopefully I'm good. Thanks!

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LongHiker
Galactic Samsung Care Ambassador
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@Rose4uKY Yes, it is true. Samsung currently is offering $300 trade in for working non-Samsung brand tablets when you buy a Tab S10+. With the timing of trade in, you probably won't get confirmation of acceptance of the trade in until you are past the return period of the Tab S10+. 

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Rose4uKY
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Thank LongHiker! Hopefully I'll get a reply before my return period is up. I hope they don't drag it along on purpose. I will return it as soon as I can get the printed label. My order hasn't been processed yet. But once before on a Galaxy Watch they sent me a decline with a picture of a totally different watch and I always take pictures before I send in and I complained and got my trade in value. I am just worried about this cause the tablet is so old and my husband doesn't believe I'll get $300 but under terms and conditions it meets the requirements. On Samsungs page it says other $300 and it's an Asus Android I have the charger it is charged and reset and no cracks. So all I can do is wait and see.  Thanks Everyone! 

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