JUMP TO SOLUTION Solved

Original topic:

Tab A screen shuts off

(Topic created: 12-13-2020 11:51 AM)
12952 Views
user6i9geisi1X
Constellation
Options
Tablets

Bought 10 inch Tab A. Try using it for a variety of things including Netflix and other apps. The screen randomly shuts off especially if I cover the camera lens. This is ridiculous. 

1 Solution


Accepted Solutions
Solution
SamsungTam
Samsung Moderator
Samsung Moderator
Options
Tablets

Can you try the following:

 

Navigate to Settings and then search for and select Smart stay. Tap Smart stay again and then tap the switch to turn the feature on. This prevents the display from turning off while you are looking at it.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in context

0 Likes
Reply
2 Replies
Solution
SamsungTam
Samsung Moderator
Samsung Moderator
Options
Tablets

Can you try the following:

 

Navigate to Settings and then search for and select Smart stay. Tap Smart stay again and then tap the switch to turn the feature on. This prevents the display from turning off while you are looking at it.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

0 Likes
Reply
christyfrost41
Asteroid
Options
Tablets
I had same problem