Krudie_53
Constellation
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-05-2025 03:52 PM in
TabletsI have a tablet that was previously owned by a now deceased family member. We don't have any passwords for the device and have attempted a factory reset, which results in the device getting to the Google sign on screen which requires an account for the now deceased family member. Is there a way to reset the device within this, or is the tablet now junk?
Solved! Go to Solution.
1 Reply
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-05-2025 04:36 PM in
Tablets
Sorry but you would have to try and get Google to unlock it since it's now Google locked until you get the account email and password nothing can be done until you have that information
If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.
Reply