Original topic:

No Thermal throttling

(Topic created: a week ago)
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Asteroid
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I was running A Cpu test for 5-10 minutes on The Galaxy Tab A9+ 5G it became super super hot all over the device The Temperature was 53Ā°C this Temperature is correct and their were no Cpu slow down or thermal throttling And it was running at full speed.
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Samsung_Moderator
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Hello there, we are so sorry to hear about the Tab becoming hot all over and definitely understand your concern. We strongly recommend stopping use of the device as you will need to have it reviewed by a service technician. 

 

We can assist with the service aspect direct via Private Message by selecting any moderator and clicking on the chat option with your full model and serial number, or you can contact a service provider here- https://www.samsung.com/us/support/service/

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