Google Messages Error

[user2L2prjFo1C]

Hi all,

I have a Samsung A21s phone (Android 11) and a Samsung Galaxy Tab S2 (Android 7.0)

I've installed Google Messages App on my A21s and it's working great.

I've also installed Google Messages App on my Tablet but each time I try to open it I get the message that Google Messages has stopped.

I thought I would be able to install Google Messages on my Tablet to send and receive SMS/MMS, or have I done something wrong.  I have rebooted the Tablet and Clear Data & Cache for Google Messages but the problem persists.

Any ideas greatly appreciated.

TIA

[Anonymous · Accepted solution]

Good afternoon, I will be happy to assist you today. Please try the following steps to see if it resolves your issue.

Uninstall Google Messages.

Go to Settings>Apps
Tap Menu icon at top right (3 dots)
Select Show System apps
Go to Google Play Services>Storage and tap clear cache
Go to Google Play Store>Storage and tap clear cache, then tap clear data
Go to Google Services Framework>Storage and tap clear cache, then tap clear data
Restart the device and reinstall Google Messages.

[user2L2prjFo1C]

Thanks that worked.

[Anonymous]

You are most welcome.