Original topic:

Galaxy Tab S5e stuck in a reboot loop

(Topic created: 04-21-2022 06:47 AM)
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user4G0ZdbyT7J
Constellation
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Tablets

Hi,

I have a Galaxy Tab S5e that is stuck in a reboot loop. It comes up first in landscape mode, reboots then comes up in portrait mode before starting all over again. 

I am unable to get to safe mode. Whenever, I try i just get a black screen with the words 'Safe Mode's in the bottom left. Is there anything i can do to fix this?

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
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Tablets

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/troubleshooting/TSG01001475/

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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