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‎02-16-2021 01:32 PM in
TabletsI purchased a Galaxy Tab A 10.1 to use with our new Echelon bike. The Echelon app is required to use the bike - and I cannot get my tablet to see the bike on Bluetooth to connect it. I have tried all of the recommendations from Echelon and still cannot get it to connect.
Any suggestions???
Solved! Go to Solution.
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‎02-25-2021 08:14 AM in
TabletsThe Echelon app still will not recognize the bike - the app contains a bunch of entries but none will connect. I am trying to figure out how to delete those entries - I have uninstalled and reinstalled the app, and even reset the tablet, but as soon as I reinstall the app, those entries are already in there... Echelon is saying it is an issue with the tablet... Kinda lost...
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‎02-25-2021 10:33 AM in
TabletsHard to help when I have neither your tablet or Bike. Sign in to Samsung Members app and at the bottom center you will see a headphones= icon, click on that and then scroll down until you see a icon for remote help. Click on that and follow the instructions. A tech will be able to log into yur tablet and see what's going on.
Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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‎03-07-2021 09:08 AM in
TabletsI have the same problem with the Echelon fit app and my Galaxy Tab A. I will try getting tech support in the Samsung Members app; did it work for you userYfw0M6jwVg Asteroid?
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‎05-18-2021 07:30 PM in
TabletsHas anyone found the solution for this? I just bought the bike and can't connect either.
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