When trying to opt in TV rewards, says I'm not enrolled in Samsung Rewards at all?

[xlesueue]

EverytIme i try to opt in The T.V rewards it says im not enrolled in samsung rewards at all , but I am . HOW DO I FIX THIS?

[LongHiker]

@xlesueue Are you using the same email address to opt into TV rewards as you are using for your Samsung account and rewards? 

[xlesueue]

yes, Its all linked

[LongHiker · Accepted solution]

@xlesueue Try this as a verification. 

1. Open Samsung Member app.
2. Select "Discover" in bottom right.
3. Find the Benefits card
4. Select the ">" on the right side of the Benefits card.
5. At the top it should show your Samsung Rewards point total. 

You could email support@tvandyou.tv directly and see if they can help you enroll. 

[lorrieA]

I have the same issue.  I see that I am enrolled in the Rewards program because I have been earning rewards when purchasing Samsung products.  Yet, I receive a message stating that I am not enrolled in Rewards.