JUMP TO SOLUTION Solved

Original topic:

Verizon Failed January Update

(Topic created: Tuesday)
67536 Views
MattLietha
Asteroid
Options
Samsung Apps and Services

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
image
 
 
JUMP TO SOLUTION
542 Replies
useruLARTOeA7o
Constellation
Options
I am
0 Likes
userNuckwPp3zq
Constellation
Options
Im also seeing this issue
0 Likes
userCnnBFEl2HR
Constellation
Options
What did you do to get this fixed?
0 Likes
whisperscreamss
Constellation
Options
You are not alone. S21 ultra here and same issue, same code. Also saw Reddit posts with s24s having the same issue but code 412. Seems to be a Samsung issue.
0 Likes
PTSKI73
Constellation
Options
Samsung Apps and Services
I am having the same issue.
0 Likes
userZWj0XiJhSw
Constellation
Options
Samsung Apps and Services
S23 Ultra. Same issue. Error code 500 and 412? Contacted VZW tech support. No help. Contacted Samsung tech support. They can't figure out out either. Told me to take it to a physical Samsung authorized dealer.
0 Likes
Options
Samsung Apps and Services

Just about everyone is having this issue. On s22, 23 and 24. Even the ultra models. Samsung released a faulty update. All we can do is wait. 

0 Likes
VTraveler-23
Constellation
Options
Samsung Apps and Services

Had the same issue on my Galaxy S23 Ultra.  Finally solved the problem by clearing data on the Device Care app, rebooting and then using Smart Switch through a USB to my Windows 11 PC.  The Smart Switch app prompted with an "Upgrade" button upon connection, and then proceeded with a backup to the PC followed by a successful upgrade.

0 Likes
usertisha
Asteroid
Options
Samsung Apps and Services
Update for my s23 ultra keeps failing and error code 407 appears
Teebus
Asteroid
Options
Samsung Apps and Services
Same issue for me on s24 ultra even though I have great network connection
0 Likes