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‎11-09-2023 05:52 PM (Last edited ‎12-24-2023 08:43 PM by SamsungChelsea ) in
Samsung Apps and ServicesI just got a new Galaxy S23 plus. Smart Switch took about 2 hours to copy from my A53 5G. Now I turn on the S23 plus, and I find that none of my apps were copied, none of my settings were copied. I don't know what it did for all that time, maybe copy photos and audio, but I thought it would do more. Is this normal? Is there a work-around?
Solved! Go to Solution.
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‎11-09-2023 06:18 PM (Last edited ‎11-09-2023 06:24 PM ) in
Samsung Apps and ServicesIt seems that Smart Switch might have been "working on it," though that was not at all obvious from the prompt that said "Done." But now the apps and settings are available and it seems to have worked much better than I thought. I'll still be happy to get any tips for optimal operation of Smart Switch.
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‎11-09-2023 09:12 PM in
Samsung Apps and ServicesSimple is that
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‎11-09-2023 06:22 PM in
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‎11-09-2023 06:27 PM in
Samsung Apps and Services@Mike75338 Smart switch allows you to choose the items that you want to backup. Did you ensure that the items that you want backed up were selected?
I've noticed when moving to my latest device that apps themselves typically weren't copied over by Smart switch, only their settings. Smart switch (and your Google account) use the list of apps and then download and install the latest versions from the appropriate store. This means that initially your phone doesn't have all the apps but in the background the apps are being downloaded and installed.
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‎11-09-2023 06:31 PM in
Samsung Apps and ServicesYes, @LongHiker , that's exactly what was going on . . . the apps were being installed in the background. Then they suddenly all appeared. A relief!
There is little I like less than setting up a new phone or computer manually, so I'm very happy that Smart Switch did most of the work.