Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html
Samsung offers a variety of repair locations, including walk-in Samsung service centers. Select the product that needs service to find a location near you.
