Original topic:

Samsung applications

(Topic created: yesterday)
114 Views
Dientre
Asteroid
Options
Samsung Apps and Services
I bought a refurbished tablet from Amazon and for some reason non of the Samsung apps work. I can't log onto Samsung pass or even update apps within the Samsung store. When I open and try to log into Samsung applications the error"samsung pass is temporarily not available. Try again later" then a few moments later it force crashes. I've tried everything from clearning all data and cache to rebooting in the bios and trying to activate it in safe mode. Nothing works.....Any guidance would be appreciated.
9 Replies
DonMateo
Asteroid
Options
Samsung Apps and Services
That sucks, but I have an answer (I think...) 🤔
0 Likes
DonMateo
Asteroid
Options
Samsung Apps and Services
Goto PLAYSTORE,

Download PERPLEXITY App.

Copy and paste exactly what you just asked into the prompt (I use free version = by clicking the ("x") when the promotions/"Premium Upgrade" box pops up

WIN. ❤
0 Likes
meself
Honored Contributor
Options
Samsung Apps and Services
If it's not letting you sign into to your Samsung account on the tablet it may still be logged in with previous owner as for the apps not sure beyond a car cache
0 Likes
Dientre
Asteroid
Options
Samsung Apps and Services
I went into the bios and wiped everything off it. From what I understand it should be clear but if you have any ideas please let me know.
0 Likes
meself
Honored Contributor
Options
Samsung Apps and Services
If nothing is working as it should return it for refund UT should be in working condition
0 Likes
LongHiker
Galactic Samsung Care Ambassador
Options
Samsung Apps and Services

@Dientre What tablet do you have? 

0 Likes
Dientre
Asteroid
Options
Samsung Apps and Services
Galaxy tab s9 5g
0 Likes
Robin621k
Honored Contributor
Options
Samsung Apps and Services
Return it to Amazon!
0 Likes
MrGhoul
Sun
Options
Samsung Apps and Services
Have you tried to factory reset the device? Make sure to back up your stuff .
0 Likes