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Original topic:

Samsung Pass: Couldn't verify fingerprints

(Topic created: 04-19-2023 11:53 PM)
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Mukkesh
Constellation
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Samsung Apps and Services

Hey, 

        So, I recently Got a S23 Ultra, and started setting up my device and finshed setting up. Then when i tried to setup samsung pass, I logged into my and tried to verify my fingerprint.

 

 It keeps popping the error "Couldn't Verify Fingerprints" please try again. 

I went through solutions in the forum, which said to try disconnecting wifi and try with mobile data and yea i tried switching to mobile data and tried a several times still it shows the same error. 

Also i triend forcestop, clear cache and data, Uninstalling and Reinstalling, removing my samsung account and relogin, removing fingerprints.

Expecting for solutions, Thank you!!!

Screenshot_20230420_122317_Samsung Pass.jpg

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209 Replies
knight_rider_559
Asteroid
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Samsung Apps and Services
I'm having same issue with Galaxy S22 Ultra
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RareManiac
Constellation
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Samsung Apps and Services
Same issue in my s22 ultra. It was working yesterday. Cant access it at all. Super annoying
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Prettygirl34
Constellation
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Samsung Apps and Services
Im having the same issue!!!!! Just started today!!!! Frustrating!!!!!
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user0QLIDM5tKM
Asteroid
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Samsung Apps and Services
Check network connection and try again (16)

Receiving this error when trying to access my Pass on my Galaxy 23Ultra🥺😡
VLAD2277
Cosmic Ray
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Samsung Apps and Services
There's no fix. Samsung apparently knows about it,
I lost access to almost everything
Don't remember most of passwords
They have no idea when it will be fixed
Or whether passwords will restored back in the Samsung pass app from the cloud storage
user0QLIDM5tKM
Asteroid
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Samsung Apps and Services
Oh wow.. ok ty for the reply...i can still use fingerprint n get my password but if i go directly to the Pass app to view the password then that's when i get that network connection error
TtN
Constellation
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Samsung Apps and Services
My Samsung Pass disappeared overnight and took ALL of my saved websites and passwords with it. Fix it !!! This is ridiculous.
dluciano88
Halo
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Samsung Apps and Services
I'm having same issue on my S22 Ultra. After a software update it just up and stopped working.
MsDee10
Constellation
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Samsung Apps and Services
If I have to redo all of my passwords, I might as well go back to saving all of my passwords the old-fashioned way ..
ON PAPER. This SUCKS!!!
Jungle1992
Constellation
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Samsung Apps and Services

Fold 4 same issue