Samsung Pass: Couldn't verify fingerprints

[Mukkesh]

Hey, 

        So, I recently Got a S23 Ultra, and started setting up my device and finished setting up. Then when i tried to setup Samsung pass, I logged into my and tried to verify my fingerprint.

 It keeps popping the error "Couldn't Verify Fingerprints" please try again. 

I went through solutions in the forum, which said to try disconnecting wifi and try with mobile data and yea i tried switching to mobile data and tried a several times still it shows the same error. 

Also i tried force stop, clear cache and data, Uninstalling and Reinstalling, removing my Samsung account and re-login, removing fingerprints.

Expecting for solutions, Thank you!!!

 

[notforhire]

wiping the data would create that problem. so sorry, man.

[VLAD2277]

Well, all data was automatically backup to the Samsung cloud. Hopefully it will be intact and start working soon

[notforhire]

🤞🏻

[mart1391]

It's asking me to login when I do it from the keyboard shortcut

[notforhire]

once they get this fixed, let me suggest that you set up a backup password manager (I use Microsoft Authenticator as a backup). that way if one goes down, you're not completely in the dark.

[Reeceecups]

I am so mad right now shame on YOU SAMSUNG

[Reeceecups]

I just got my phone today you are no help

[mart1391]

I've been a Samsung user for a long time and this is the first time I have a problem like this. When is fixed get a third party app just in case.

[Pieciu]

Same here..... happened after recent system update. I chatted with Samsung, called and takes to 3 difrent people, they asked to reset connecting settings, clear cache data, restart in safe mode. I have tried everything. Same error. Looks like they released update few hours ago, but I still get the same error. Access through Samsung keyboard returns same error.

[GalaxyTesterCL]

Same issue now with my new S23. Never had it before. I can't find a workaround yet. Please help!!