Samsung Pass: Couldn't verify fingerprints

[Mukkesh]

Hey, 

        So, I recently Got a S23 Ultra, and started setting up my device and finshed setting up. Then when i tried to setup samsung pass, I logged into my and tried to verify my fingerprint.

 It keeps popping the error "Couldn't Verify Fingerprints" please try again. 

I went through solutions in the forum, which said to try disconnecting wifi and try with mobile data and yea i tried switching to mobile data and tried a several times still it shows the same error. 

Also i triend forcestop, clear cache and data, Uninstalling and Reinstalling, removing my samsung account and relogin, removing fingerprints.

Expecting for solutions, Thank you!!!

 

[notforhire]

it is a widespread outage...hang tight

[VLAD2277]

There's no fix. Samsung apparently knows about it,
I lost access to almost everything
Don't remember most of passwords
They have no idea when it will be fixed
Or whether passwords will restored back in the Samsung pass app from the cloud storage

[userlqNx07zWyz]

I can't afford to lose my data! I've the same problem and i need to access it. Samsung needs to acknowledge and let consumers know its being worked on. I hope its not hacked like Lastpass and Samsung is trying to do damage control by keeping quiet! 

[VLAD2277]

Hopefully it's not hacked... Have countless of passwords there... Resetting everything, even if not hacked, would take me weeks...

[G-eezPanu]

I'm having the same issue with s23 Samsung Pass and Samsung Wallet not being able to scan fingerprints or use pin.. I hope it works soon. Its a problem especially after a supposed upgrade.

[Robin621k]

I have a friend who no longer has fingerprints that can be registered, making her unable to use Samsung pass. Samsung needs to come up with a way to still use Samsung Pass with a different method, a longer pin/password to get access.

[TusharPadia]

Samsung Pass not working since today morning. Earlier was starting check you network settings but now not able to verify my fingerprints. Struggling to get it rectified. Need clear assistance. 

[EZZIEBEAR]

I am having the no connection, check network settings issue today also.

[Herlin14]

I'm having the same issue since last night!

[VLAD2277]

Omg, I thought it just started in the morning. So basically world wide loss of passwords from Samsung phones and they have no idea when it will be fixed