Samsung Pass Autofill for credit card information

[iMaher14]

Greeting gentlemen 
I see an issue with Samsung pass autofill information for saved credit card with all browsers i tried. While the online store request to fill the card name along with number and expire date in order to complete my purchasing the Samsung pass just fill  the card number and card name without the expire date and in this case you have to fill it manually but in another online store if not requested the card name the Samsung pass fill the card number with the expire date with no issue. it worth to mention in my country some of platform is requested the card name and another not. on other hand in this case i tried to used Samsung internet autofill for saved credit card instead of the Samsung pass i noticed the website with Arabic language is not fill the expire date correctly for the month expire date . finally the Samsung internet is my default browser. Your support is highly appreciated to clear this issue or improve the application features. 

 

 

 

[LongHiker]

@iMaher14 That is determined by the site. Some sites allow paste into the verification code area and some do not. If they don't allow pasting, the password manager can't fill out that field. 

[iMaher14]

@LongHiker 

Sir the issue with expiration date for the credit card and i don't mention any thing regarding verification code . thx 

[LongHiker]

My comment still applies. The individual website controls the ability to paste in those fields.

[iMaher14]

@LongHiker Negative. i used Gpay with same website and the information filled with expire date .

 

[userZKkUWy54xa]

This has nothing to so with the website

The issue still there, is it really that difficult to fix?

[LongHiker · Accepted solution]

I'm a user just like you. To submit a possible bug to the developers, use the Samsung Members app -> Support -> Send feedback

[userZKkUWy54xa]

The Samsung members app in my region doesn't take any feedback

Sending feedback in it wont resolve anything, you wont get any response even

Its not like the US or Korean, where they actually take feedback and communicate with you

[LongHiker]

This is a user to user discussion group for US Samsung products and services. To get support for non-US items you will need to visit the discussion area for your geographical area.

[JZF7]

Good luck reporting directly to Samsung. I did just this past Tuesday only to get what must be an auto response. My issue in Pass is similar but even more comprehensive. Pass does not offer to fill information on any forms on any website on any browser unless I change Samsung internet settings to store my information on internet, not in Pass. Using internet instead "works" but only if you find having each name field include both your first and last name and no other information populated. Credit card information in wallet and in pass but still won't fill in and pass does not offer to create sign in information on its own. All of these things worked previously. Response from Samsung was directions to add information to pass and set pass as default for these features. The steps included to add my personal information to pass were not even up to date because they were Settings>general management>passwords and autofill> Samsung Pass
That's not how you get there
Also my name is not in my information in pass as it shows up in the autofill, not in my profile,not Samsung account, not in Samsung internet, nowhere is it stored as my first and last name in both fields for names.

I'm switching back to Google for wallet, password and autofill. Samsung eco-system is not reliable in that area.

Good luck!