Original topic:

Samsung Email App doesn't show Outlook invites

(Topic created: yesterday)
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Questions1
Constellation
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Hello. We are using the Samsung Email app on our work phones with an IMAP account. When our users are sending calendar invites from their Outlook desktops the Samsung email app doesn't show anything in the email.

The user can see and accept the invite in their Outlook on their Windows PC but the Email app on their phone just shows it as blank.

Does anyone know how to get the invites to populate properly in the Email app?

Thank you!

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2 Replies
JaStork
Cosmic Ray
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Sadly, move away from the email app and use Outlook for all the features to work properly. Outlook mobile even renders the messages better so it's easier to read.
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joeldf
Galaxy
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Samsung Apps and Services
Don't use IMAP.

Are these email accounts Outlook or Office365 accounts? Use the Outlook or Exchange option to add email accounts in the Samsung mail app. Then you can sync calendar and contacts too. Calendar invite acceptances work that way.

IMAP is for email syncing only. Nothing else.
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