Original topic:

Samsung Customer Support is a complete DISASTER - WORST EXPERIENCE EVER!

(Topic created: yesterday)
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Cosmic Ray
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Samsung Apps and Services

Samsung’s customer support is beyond frustrating endless hold times with no one responding, and when someone finally does, they just transfer the call instead of actually helping. I’m forced to repeat the same details over and over, only to receive scripted, generic responses that don’t address my issue. It feels like no one is listening or taking responsibility, and after wasting hours on calls and chats, I’m left with nothing but frustration. For a company of Samsung’s size, this level of service is completely unacceptable, and it makes me seriously reconsider ever buying a Samsung product again.

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KristieC
Cosmic Ray
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Samsung Apps and Services
Yes and any time I've said something, my comments are deleted.
govinds
Astronaut
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Samsung Apps and Services
so many channels to goal post too..
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brucewilliz
Constellation
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Samsung Apps and Services
It's due to CA certs in the certificate root store which third parties DO have access to. Carriers and other third parties can set up as an "it admin" install certificates then from there steal your network data and ultimately decrypt it on a laptop or other device cloned to your Samsung account. It's happened to me still is
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