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โ06-18-2024
09:40 AM
(Last edited
โ05-10-2025
06:44 AM
by
SamsungStephani
Please include guests mode to ui 7 or multiuser feature other small phone have it talk less of High cost phone. I hear the feature is included in iPad thanks
Solved! Go to Solution.
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โ05-21-2025 12:07 PM (Last edited โ05-21-2025 12:30 PM ) in
Samsung Apps and ServicesFirst off, did you clear the phone cache after the update? Have you run a diagnostic on the phone to make sure all the components are functioning properly? Which phone do you have? The older the phone, the more likely the battery was weakening and the energy expended to perform the update could have weakened it further. Static could indicate anything from a bad antenna to a bad mic or speaker. Does the static only happen on calls made over the mobile network or does it also happen with wi-fi calling? If it happens with wi-fi calling, it makes it more likely it's a mic or speaker issue.
If the diagnostics come up clear, it does appear that your only option would be a factory reset. As I said earlier, you can backup your personal documents to a flash drive using smart switch. If you have a flash drive big enough or a computer, you can do a complete backup of your entire system (minus the operating system and UI (that is never backed up).
In performing a reset, you get a complete new operating system without any of the leftover baggage of the previous operating system.
Restoring your backup will bring back your apps and settings and any data stored in those apps. If you use Samsung Notes and had it set to sync with Samsung Cloud, those notes will come back. All your Samsung Pass data (if you use it) will be restored. Your photos, settings and messages are also synced with Google, so they would also be restored. You may lose custom ringtones and notification sounds you may have downloaded, but you can add them to your independent backup. If you use Samsung Wallet or Google Wallet, your cards will have to be re-added. For security reasons they cannot be backed up or transferred.
You do not have to start from scratch after a reset unless you choose to. With a fresh, clean operating system, your errors are unlikely to be replicated, unless they are happening because of an incompatible app conflict.
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โ05-21-2025 01:03 PM in
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โ05-21-2025 02:40 PM in
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โ05-21-2025 05:46 PM in
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โ05-21-2025 06:14 PM in
Samsung Apps and ServicesPlease specify the update you think is involved. I did not receive one today. If you're talking about the update to OneUI 7, say that. If you managed to get a May update, say that, too. It might help others understand what you're dealing with and offer help.
Dan
Galaxy S22 SM-S901U on Xfinity Mobile
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โ05-21-2025 06:28 PM in
Samsung Apps and Services