Original topic:

Messages app crashing

(Topic created: 05-29-2024 01:23 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
Sammmy5
Constellation
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Samsung Apps and Services
Having same issue
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Grandma21
Asteroid
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Samsung Apps and Services
Mine is crashing too
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userO9wyplCKWC
Constellation
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Samsung Apps and Services
I JUST updated my phone and now it's crashing anytime I open the app. I don't even have enough time to select anything else
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judid
Constellation
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Samsung Apps and Services
Mine is doing the same after early AM update.
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markystarky
Constellation
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Samsung Apps and Services
I had the same problem all day. I just updated my Google Meets app and text is working again.
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Edg62
Constellation
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Samsung Apps and Services
Any permanent cures out there I have the same issue
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buckaroofan8473
Constellation
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Samsung Apps and Services
Thank you. This works.

The crashing started after app update installed in the wee morning hours. I would take it back or remove it if I could.
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Tracy bear
Constellation
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Samsung Apps and Services

I've been doing that too

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userNtzAfrdvdm
Constellation
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Samsung Apps and Services
My wife's phone has the same issue and your workaround works. I have the same phone and have no issues so far
I also downloaded the messages+ app and it appears to be working correctly.
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ShawnM
Constellation
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Samsung Apps and Services
I'm having the same issue! First time I have ever had this happen!
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