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Original topic:

Messages app crashing

(Topic created: 05-29-2024 10:40 AM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services

happy to help 



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bam1017
Constellation
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Samsung Apps and Services
That fixed it, I've been without texting all morning, so glad you helped
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userX6R20ufq8F
Constellation
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Samsung Apps and Services
Stupid fix but it worked. Thanks!!!
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GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services

Yeah its caused by a conflict in the 2 apps hopefully it will be resolved soon 



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Oxyginwaster
Constellation
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Samsung Apps and Services

Worked for me but I'm not able to find where to mark this as a solution, I did hit the like.

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Dr_No
Asteroid
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Samsung Apps and Services
I have the same issue
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userVqXtRh7YyP
Constellation
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Samsung Apps and Services
Mines started doing this yesterday evening
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GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services

You need to Disable Google Meets and messages will start working again 

Open App Drawer

search for Meets 

Long Press on it and select Disable 



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Dorishka
Constellation
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Samsung Apps and Services
Can you please give more details for those of us not so advanced in technology...app drawer? Which app?
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GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services

Swipe up on your home screen to access your app drawer in the search bar at the top type Meet long press on the icon and select Disable 



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