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Original topic:

Messages app crashing

(Topic created: 05-29-2024 09:22 AM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
nellierdz
Asteroid
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Samsung Apps and Services
Will try doing that
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nellierdz
Asteroid
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Samsung Apps and Services
It didn't work for me 😵💫
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JAOCEWMAWCLOSAO
Asteroid
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Samsung Apps and Services
I meant Google meets setting. I do not see it anywhere ambassador.
usernXbcPZrxFA
Asteroid
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Samsung Apps and Services
Hold your finger down on the app icon. Settings will pop up for the app. Click disable
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AlCapone79
Asteroid
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Samsung Apps and Services
I'm having the same issue after the phone update
Scouty
Constellation
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Samsung Apps and Services
Same. I was told today by my service provider that this is a Samsung software issue.
tk10
Constellation
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Samsung Apps and Services
Yes. Why what's going on
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user4pVFbUSvXy
Constellation
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Samsung Apps and Services
Yes
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Dbenjamin
Constellation
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Samsung Apps and Services
Same. Anyone know how to contact support. Not the bogus virtual assistant
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AlCapone79
Asteroid
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Samsung Apps and Services
Uninstall google meet. It should work after that. I did for me.
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