Original topic:

Messages app crashing

(Topic created: 05-29-2024 08:26 AM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
Windy1313
Constellation
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Samsung Apps and Services
Closes after about 3 seconds
GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services
Disable Google Meets in settings and it will allow messages to start working again


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Windy1313
Constellation
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Samsung Apps and Services
Ty it worked
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GaryB82
Galactic Samsung Care Ambassador
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Happy to help can you please click the 3 dots in the comment and mark as solved and Thanks for being a Loyal Samsung Member


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


gab88
Constellation
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This seems to have worked! Thank you!
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Cris23
Constellation
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Samsung Apps and Services
Go to your play store and type in meet or Google meet.. Uninstall that, I've been having the same issue until I read someone else did that so I tried it and now my messages app stopped crashing
LilSweetpea86
Constellation
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Samsung Apps and Services
Thank you
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userrJ9OEbhLui
Constellation
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Samsung Apps and Services
Messages not working
ernie4567
Constellation
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Samsung Apps and Services
Disabling the google Meet app fixed the problem for me.
DBGalaxy
Constellation
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Samsung Apps and Services
Messages not working. Crashes when a message is selected. I removed to reinstall but is now not showing as an option in Galaxy Store. Should I install a version being recommended by Play Store instead?
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