Original topic:

Messages app crashing

(Topic created: 05-29-2024 08:01 AM)
822 Views
Papyrus16
Pilot
Options
Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
Maxxus72
Cosmic Ray
Options
Samsung Apps and Services
Same problem S23 Ultra
0 Likes
Reply
Jo L
Constellation
Options
Samsung Apps and Services

Been driving me crazy all morning! Thank you so much ... worked a treat.

0 Likes
Reply
Chief2004
Constellation
Options
Samsung Apps and Services

Worked like a charm!

0 Likes
Reply
Jhoberts
Constellation
Options
Samsung Apps and Services
Can't text nor open messages keeps on crashing Samsung Galaxy Z fold4 
GaryB82
Galactic Samsung Care Ambassador
Options
Samsung Apps and Services
Disable Google Meets in settings, And it will allow messages to start working again


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


Jhoberts
Constellation
Options
Samsung Apps and Services
Thank you so much. It works. Disabled Google meets and was now able to open messages and was able to send text messages. Appreciate the help.
0 Likes
Reply
GaryB82
Galactic Samsung Care Ambassador
Options
Samsung Apps and Services
Happy to help if you could please click the 3 dot menu and mark as solved in the comment above


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


usergcXxotaiYM
Constellation
Options
Samsung Apps and Services
Also be aware, Meets is all it is identified as in Apps, no "Google" in front of it. I turned off 3 other things that had Google first that are new and I have no idea what they are, kept scrolling and found Meets under "M".
0 Likes
Reply
Oshyn
Constellation
Options
Samsung Apps and Services
My phone updated twice last week. All of a sudden yesterday
I can not text from my regular message app that I've been using since I had my phone that came with it. I have a S21
0 Likes
Reply
GaryB82
Galactic Samsung Care Ambassador
Options
Samsung Apps and Services
The fix is above


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.