Original topic:

Messages app crashing

(Topic created: 05-29-2024 07:15 AM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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human123
Asteroid
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Samsung Apps and Services
Disable Google meets. It worked for me and others too
CaptSpalding
Asteroid
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Samsung Apps and Services
Is FORCE STOP the way to disable it
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human123
Asteroid
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Samsung Apps and Services
U should have a disable option. I didn't use the force stop option but maybe try it if you don't have disable option
CaptSpalding
Asteroid
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Samsung Apps and Services
Thank you found it and it seems to have worked
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human123
Asteroid
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Samsung Apps and Services
yw
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userlrC9V3MilW
Asteroid
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Samsung Apps and Services
Disable the meets app in apps under settings for now and it will work until the bug is worked out
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cwhitt07
Asteroid
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Samsung Apps and Services
From samsung
Hello everyone, Thank you all for reaching out regarding the Samsung Messages app crashing. We have been notified that Samsung is aware of the concern and is working towards resolving the matter.
At this time, it is recommended to force stop the Google Meet app. Once the app is stopped, either disable the app or uninstall any updates. Settings>Apps>Meet>Force Stop
If you continue to experience the app crash, try clearing the app cache. https://www.samsung.com/us/support/answer/ANS00077611/
You can also switch text apps to either Google Messages or another 3rd party app.
We will update this post with any further updates.
DEDSR
Constellation
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Samsung Apps and Services
Mine keeps closing out before I have time to enter text
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teddysmom
Constellation
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Samsung Apps and Services
Im having the same problem. I open to a certain conversation & it just disappears & goes back to my home page.
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Cowboymike09
Cosmic Ray
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Samsung Apps and Services
Disable Google meets 1716992480708.jpg
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