Original topic:

Messages app crashing

(Topic created: 05-29-2024 06:59 AM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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Jess0420
Constellation
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Thank you! Disbijg Google meets worked for me for now. I hope others can find the same solution. I still want to know what's happening and why.
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GaryB82
Galactic Samsung Care Ambassador
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It's unknown what is causing the issue between Google meets and Samsung Messages, but hopefully, it's fixed soon


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userOwliSy6F26
Constellation
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Yes, my wife and I had the same problem and disabling Google Meet seems the have fixed it.
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GaryB82
Galactic Samsung Care Ambassador
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Happy it was able to resolve your issue


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TwinkieTheCat
Constellation
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Disabling Google Meets, even though I've never used it before, seemed to work for me. Thanks for the tip!
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Kaybabe
Constellation
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Samsung Apps and Services
Im having the same issue triied everything
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dryspyn
Constellation
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Samsung Apps and Services
disabling Google Meet solved the problem I was having with messaging
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userpruxUdrcU3
Constellation
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Samsung Apps and Services
It worked for me, disabling Google Meet. But, what did Google Meet have to do with messages?
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user4XFfaeIxGb
Asteroid
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Thnx everyone, I disabled google meet and messages started back working. I am curious though..will I be able to go back and use google meet or is it best to let it be?
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tquintenz
Constellation
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I disabled Google Meet and my crashing problem stopped.

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