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Messages app crashing

(Topic created: 05-29-2024 12:58 AM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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Shroom101
Constellation
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Samsung Apps and Services

My message app is crashing too, hurry up and fix it Samsung... 

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userqRISHgM5eX
Constellation
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Cannot believe this is happening to other users. I decided to look this issue up at the end of the night and low and behold it is the first thing that popped up for Samsung messages not working....
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herpaderp
Constellation
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Samsung Apps and Services

Same issue but going into settings, apps, search for meet, then hit disable fixes it.

PerJarlemark
Constellation
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Samsung Apps and Services

I Can confirm that deactivating "Google Meet" application also fixed my Messages from craching

You can´t uninstall it since its a default OS application

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StaffOnly00
Constellation
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Samsung Apps and Services

I'm having the exact same issue here! 

Samsung S21- Update was done the other day. 

 

Each time I open (messages) it's fine, as soon as I click on a text thread I have about 3-4 secs before the app crashes...

 

I've cleared the cache, I've deleted the data, I even rebooted my phone into safe mode. I also went into the wizard boot menu by turning off the phone, holding power and volume up, then cleared the phones cache, and restarted... Nothing works! 

 

At first I thought it was a bug or that I got hacked. But after reading the comments here, I know I'm not alone. 

 

Best bet is to use Google messaging till the issue is fixed..

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StaffOnly00
Constellation
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Samsung Apps and Services

DISABLING (GOOGLE MEETS) WORKED!!!

 

THERE IS THE FIX....TY, HS2

Pitt_G
Asteroid
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Samsung Apps and Services

did the trick. thanks, the Meets Update from yesterday seems to have caused some trouble

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Pitt_G
Asteroid
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Saw this was updated Yesterday, will give it a try.   Did sth went wrong with Meets removal from Samsung TV screens?

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OlaKM
Constellation
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Samsung Apps and Services

Disable Google meet. That will sort the issue 

thispfplookslikeBTK
Constellation
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Samsung Apps and Services
So glad I'm not the only one with the messenger app crashing when opening a text convo. There needs to be a patch ASAP.
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