Original topic:

Find Device

(Topic created: 5 hours ago)
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Members_zAzrfL8
Constellation
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Samsung Apps and Services

Is there a way to find a product that is registered to your account that your account is not signed in on? I have lost devices that appear under my products in Samsung members and Samsung shop but do not appear in my devices in Samsung find. What can I do?

2 Replies
GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services

Sorry but you have to be logged into your account on those devices for it to send the location of that device to you 



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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello Members_zAzrfL8, Welcome to the community. We know how disappointing it is to lose your device.

Have you tried using Google Find? Look under the Other services for steps: https://www.samsung.com/us/support/answer/ANS10003600/

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