Face recognition isn't working

[Vegadelic]

I tried at least 20 times and when it requests to move head slightly, I comply. To no avail will it work. Any advice on what to do? I have a galaxy A15

[Robin621k]

The A15 because of the really small sensor you have to do it in a really bright room. It will not work in a dim setting.

[Vegadelic · Accepted solution]

It worked! It was saying slightly move head up and i was moving it side to side lol and the lighting was very bright this time. Thank you!

[Robin621k]

It will only work in bright situations.

[Vegadelic]

Ok I'll try it, but its pretty bright in my living room. I'll use my mirror with lights to try that. Thank you very much!

[TeeHutch]

I had trouble at first but when I moved in closer to the screen, it worked.