Contacts Custom Label reverted name to default

[LindaK20]

Hi. Whenever I create a new contact, I sometimes change the field name using the Custom field and create a new label name to an appropriate one. 

Lately, when I go to a contact, the Custom field only shows Custom, not the name I created. I don't want to change all of them if they revert to Custom. 

It would be great to know what caused it and prevent it from happening again. 

[DevanirNF]

I have the opposite problem. I don't want to use custom field names. I want the HOME phone number to remain labeled HOME, but Samsung software localization is renaming this field to CASA (home in Portuguese).

[SullyPanda76cl]

Same problem

[Members_AD9vzmf]

Yes to ALL_THE_ABOVE_PROBLEMS!!! And it's a WIDESPREAD problem!

Samsung and Google need to work together to fix this stuff! No, I take that back.

Samsung and Google need to work together and GET THE BUGS WORKED OUT BEFORE PUTTING OUT UPDATES.

[RussKenner]

Did they ever make it possible to get the custom names recovered? 

[userWxPWVXgb8l]

Same here. Samsung, please repair it. It happened after the last update

[John F2]

Yeah, it was convenient.  Samsung should have never changed this feature.  I'd love to know what their thought process was.  However, I just tried something and it seems to work....

My contacts are synced to Google so as a test, I edited one person in my Google contact list and created a custom label for their phone.  Saved it, and the custom label now appears on my cell, and it looks like it will remain.  We'll see.

[Homeuser66]

I just noticed this about a week or so ago ,myself. Like John F2 said, I've done the same and it stayed. I just can't figure out how it changed or why. I had an old phone (Note 10) still laying around, so I turned it on, disabled the wifi and my contacts didn't change. I was able to download my contacts, but since then, I've added 42 more contacts. I'll have to compare them and add them back. Then figure out the 42 I added, which is far better than going through 1300 contacts 1 by 1 and fixing them!

Apparently Samsung removed the "CUSTOM" Label. However, I still have this option on my S23 Ultra.

[Bigk129]

The option to add custom labels for phone numbers in contacts is now gone. What happened? Cannot find any way in settings to restore the option. Ultra 23 user.

[3crosscountry]

Yes you can just get onto the phone number then go to edit scroll through options and push the option that says ringtone and you can add a ringtone

[Popsicle20]

What kind of information are you trying to add? I've only heard the term label in connection with Gmail (there's a widget with that name).