JUMP TO SOLUTION Solved

Original topic:

Clock timer wont dismiss from lock screen

(Topic created: 05-01-2019 06:28 PM)
6321 Views
Gordol
Constellation
Options
Samsung Apps and Services

The timer function of the Samsung Clock app won't dismiss the alarm from the lock screen. The alarm sounds, and the options of snooze and dismiss show, but don't do anything. I have to unlock the phone to silence the alarm.

The Google clock app has no such issue.

4 Replies
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Samsung Apps and Services

Are you tapping the dismiss button if you are you need to touch the dismiss and slide



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


userzwq2cizZo5
Constellation
Options
Samsung Apps and Services

Tap/slide is controlled in Settings-Accessibility menu. Should have said that. 

0 Likes
Reply
Gordol
Constellation
Options
Samsung Apps and Services

Well, that was not actually intuitive. There was no indication to slide it, just a button.

0 Likes
Reply
GaryB82
Galactic Samsung Care Ambassador
Options
Samsung Apps and Services

Yeah I know It needed something to say swipe  think how confusing it would be without anyone helping 



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


0 Likes
Reply