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01-18-2021 12:12 PM in
Samsung Apps and ServicesSolved! Go to Solution.
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01-19-2021 05:05 PM in
Samsung Apps and ServicesWe appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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01-19-2021 06:45 AM in
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01-19-2021 07:03 AM (Last edited 01-19-2021 07:05 AM ) in
Samsung Apps and Services
It's a fair point, but consider this... the price for all variants has decreased by $200 this year (over the last year), and every model comes with a pre-order bonus that customers can use to purchase a charger (wired or wireless) or a case, as well as other things, at a discount! The decision is a cost saving measure, definitely, but we're also seeing those cost saving passed onto the consumer, with lower prices. Is it actually a bad thing? Those chargers and headphones were never free. They were always included in the price, and if people don't need another one, they're saving money. If they do, Samsung is letting you order some accessories as a pre-order bonus.
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01-19-2021 02:35 PM in
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01-19-2021 02:58 PM (Last edited 01-19-2021 03:01 PM ) in
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01-19-2021 09:10 PM in
Samsung Apps and Services
But once again, Samsung is giving an accessory credit with every model. The amount is different, but it's enough for a charger, a case, probably a wireless charger too. If someone needs a charger, they should use the credit to get one, but if others don't need another one, they can spend the money on something else. The way I look at it is the company is leaving the choice up to us, not just including chargers and headphones with every device making customers buy those accessories, even if they don't need them.
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03-09-2021 10:50 AM in
Samsung Apps and ServicesI feel we pay for these accessories when we pay almost $1200 for one of these phones.
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03-09-2021 10:47 AM in
Samsung Apps and ServicesI totally agree with you! When I pay almost $1200 for a device I expect to receive EVERYTHING that's required to make it operational. This most certainly INCLUDES a charging block!!
I should also note that the new S21 doesn't come with wired earbuds either as all of the prior models did.
These two things cost the company so little to include, but go a long way in creating happy satisfied customers who feel like the company did a little something extra for them.
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03-18-2021 11:37 AM in
Samsung Apps and ServicesAn Accepted Solution has been marked, and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. We understand the solution marked may not be a solution for everyone, If you have a separate concern or question, feel free to Private message a moderator or post a new thread with additional details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed in order to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a new post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the community!
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