Solved: Cannot open the shop app using Samsung Dex - Samsung Community

Boogie1991 · ‎06-19-2021

This is for Samsung! So i use Samsung Dex everyday all day. im homeless an I live in my car. So I have this issue on why i cant open the Samsung Shop App! like really Samsung!!!

bill-e · ‎06-19-2021

The Shop Samsung app is not compatible with DeX.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro

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TheUltimateQuestions · ‎06-19-2021

Have you tried updating the shop app?

Boogie1991 · ‎06-19-2021

yea evetything is updated

TheUltimateQuestions · ‎06-19-2021

Then I guess the only option is to refer to the comment made by @bill-e.

bill-e · ‎06-19-2021

The Shop Samsung app is not compatible with DeX.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro

Original topic:

Cannot open the shop app using Samsung Dex

1 Solution