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Bixby "wake phone" function disables camera voice commands. Why?

(Topic created: 03-04-2019 01:29 AM)
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Giman2
Cosmic Ray
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Samsung Apps and Services

Why in the world would Samsung disable voice commands for the camera if you configure bixby to wake your phone. S-Voice never did that. If anything Bixby should at least have the exact functionality but add configurable commands. I really want to like Bixby, but everytime I start to discover it, I find it impracticle. I have had to disable Bixby and use Google assistant instead. $1000 for a phone that does not work. They are doing the same things Apple did that caused me to stop buying the Iphone. 

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knightsurgeon
Neutron Star
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Samsung Apps and Services

Thank you for this information! This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry  Thanks! 


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j999
Asteroid
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Samsung Apps and Services

I have SM-N96OU

Note 9 on verizon.

Same problem, that menu has NO options about voice or wake-up.

 

I wonder if it did before today's system update.

 

Please, there MUST be a way to turn this off! For security if nothing else. It is ALWAYS LISTENING. Even to the point of disrupting the camera and other apps.  Freakishly troubling.

j999
Asteroid
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Samsung Apps and Services

Well... i found a way, still not sure if i trust samsung, google, or big brother...but this seemed to get me to where the camera works!

 

The answer was to use bixby itself.

I held the darned button, and said "bixby voice settings" 

 

This got me to where i could disable voice wake-up, and any other "automatic" voice listening by bixby.  Apparently manual button hold will still work, and i guess that is ok.

 

I never found another route to that setting screen... hurry before they disable this method too!

 

Camera voice command setting now allowed!

userLdLeT5UoWM
Constellation
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Samsung Apps and Services
This worked! Thank you for posting!
user0OyS8gQjPd
Constellation
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Samsung Apps and Services

Thanks man!! Totally works!!

user9Otm2eb1xe
Constellation
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Samsung Apps and Services

Its works!!! Thank you j999.

I was not abi do find voise settings but then I did exactly how you wrote and voila. 

Thanks

userufq93zrUGd
Constellation
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Samsung Apps and Services
This was very helpful!
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gripper19
Constellation
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Samsung Apps and Services

Thanks, it works. It's the same on S10 series.  I use the camera a lot and if I have to touch it to shoot, I move some. A relief. 


@j999 wrote:

Well... i found a way, still not sure if i trust samsung, google, or big brother...but this seemed to get me to where the camera works!

 

The answer was to use bixby itself.

I held the darned button, and said "bixby voice settings" 

 

This got me to where i could disable voice wake-up, and any other "automatic" voice listening by bixby.  Apparently manual button hold will still work, and i guess that is ok.

 

I never found another route to that setting screen... hurry before they disable this method too!

 

Camera voice command setting now allowed!


 

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userzqlN1IXNmS
Constellation
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Samsung Apps and Services

@j999 wrote:

Well... i found a way, still not sure if i trust samsung, google, or big brother...but this seemed to get me to where the camera works!

 

The answer was to use bixby itself.

I held the darned button, and said "bixby voice settings" 

 

This got me to where i could disable voice wake-up, and any other "automatic" voice listening by bixby.  Apparently manual button hold will still work, and i guess that is ok.

 

I never found another route to that setting screen... hurry before they disable this method too!

 

Camera voice command setting now allowed!


This was the best solution found - could not seem to locate or access through any other suggestions or recommendations.  This was the ONLY method to resolving this issue for me!  

 

Samsung Galaxy S10+

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userLrK5ml8L1n
Constellation
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Samsung Apps and Services

Yesssss! It worked and today is 10 Apr 2020!

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