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06-09-2020 07:17 AM (Last edited 09-24-2023 05:39 PM by SamsungChelsea ) in
Samsung Apps and ServicesI recently received the update to Samsung Music. The ad at the top of the tracks list is really annoying and is unacceptable for my flagship phone. I don't want to use a music app with and ad. Is there any way to disable these ads?
Solved! Go to Solution.
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01-10-2020 02:48 PM in
Samsung Apps and ServicesRight, exactly. Here's one on the Bixby home https://photos.app.goo.gl/LVsSUn3Jd2mH8PjA7 . The question is why are there ads on a 1.1k phone? Can you please pass along feedback that this kind of stinks. It would be nice if samsung copied apple's ad free experience in the main UI functions.
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05-27-2020 09:56 AM (Last edited 05-27-2020 09:56 AM ) in
Samsung Apps and ServicesHello everyone,
I have the SAMSUNG Galaxy Note 10+ and I am getting intrusive message ads on my lock screen (screenshot attached). Worth noting is the screen will stay on indefinitely once I receive one of these message ads.
I attempted to turn off notifications through the messaging app as well as through settings, but that did not solve the issue. I also deleted a lot of apps and checked my recently used apps, also to no avail.
I would appreciate any help. Thanks in advance.
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05-27-2020 04:05 PM in
Samsung Apps and ServicesHello,
What type of ad messages are you receiving? Are you receiving them in your text messages? Have you tried contacting your carrier to see if they have any options for you?
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06-01-2020 09:04 AM in
Samsung Apps and ServicesHello. Thank you for your reply. I am not sure what you mean by "type of ad messages". They seem to be local ads. I am not receiving them in my text messages. I contacted my carrier and asked them to disable ads and they claim to have done so.
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06-11-2020 11:57 AM in
Samsung Apps and ServicesI don't like the fact that ads are popping up on my phone
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06-11-2020 06:29 PM in
Samsung Apps and ServicesHey there.
In regards to your ad popups, do you notice the ads when you're using a certain application?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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06-09-2020 11:25 AM in
Samsung Apps and ServicesI saw the same thing. I am not happy about this and am considering other devices as an option. I've never been more dissatisfied with a product and company that is this intrusive.
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06-11-2020 05:39 AM in
Samsung Apps and ServicesSince the last update of the samsung music app in the playlist there is adds this is ridiculous!!!!!
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07-01-2020 05:48 AM (Last edited 07-01-2020 06:25 AM ) in
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06-28-2020 02:43 PM in
Samsung Apps and ServicesSamsung has lost their minds! Now in these $1k and up phones, not only did they take the 3.5mm jack away, we have ads in Samsung aps now. Been a Samsung customer since back in flip phone days and this is getting too much. I get that "it's only a small banner at the top..no big deal", but what's next? Lock screen ads? Ads in the dialer? Have to watch ads to use the phone? I'm done...