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‎07-23-2021
10:05 AM
(Last edited
‎11-17-2021
05:22 PM
by
Samsung_Stephan
I own a pair of powerbeats pro earbuds. they pair to my Samsung q50(32) tv, with no trouble, but the audio ceases after a few minutes without an error message on the TV side of the conversation. a disconnect, delete, re-pair doesn't resolve the condition.
frustrated, I purchased a pair of apple air pod pro earbuds and haven't replicated the issue. the firmware versions for both the powerbeats & tv are up-to-date.
no search engine revealed any report of the issue, so I am posting here hoping to assist another human in the same situation.
Solved! Go to Solution.
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‎07-23-2021 11:17 AM in
QLED and The Frame TVs- Mark as New
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‎07-23-2021 03:05 PM in
QLED and The Frame TVsi disabled apple air play in the tv setting as part of my initial investigation and moments ago to confirm my memory; no durable remedy.
i am confident no current component firmware update, or signing into/out of any apple or samsung service affects durable remedy. the powerbeats pro product and the samsung q50(32) are not reliably compatible as they currently exist in my home. there are too many variables to exhaustively eliminate. i am grateful for the typing of your brainshare and the time consumed to convey your thoughts.
all the best to readers today and future!!
jon