Youtube issues after update ver 1310.4 (Q9FN)

[Xion4360]

After updating to the latest firmware, youtube now has issues.

Before I had no issues whatsoever playing 4K60fps videos with a network connection of over 100,000 kbps and a healthy buffer....now it's constant loading and defaulting to 360P.

Please look into it.

[userK5b8kpKdas]

i have the same problem on 1310.4 on q6fn

[usereKfgpCn9rR]

Same here after the update with Samsung 75q9fn 

[Anonymous]

Can anyone help us with this issue?

[user8EYNxYJ85Z]

same problem with this update and 55q7fn

[useryZMC1wRa2A]

I can only chime in and confirm this issue affects me as well.

1310.4 on 75Q9FN.

Please fix it ASAP!

[Anonymous]

This issue has been reported to our engineers for investigation.

[Anonymous]

Hello,

Thank you for your support. Any hint about when this will be resolved?

[userznDiVaPu2Z]

@Anonymous it's been more then couple of months and the issue still persists. Are there any updates you would like to share?

[userMoHP8k15gA]

My Q6FN just upgraded to 310.4 Had a quick look at some 4k You Tube and no issues. Any example of some with problems? Or maybe they fixed with today's update but didn't amend version number?

Also any ideas what the update is for?

[Anonymous]

Make sure the video was running in 4K@60fps, by checking the stats for nerds and it shows

Current / Optimal Res 3840x2160@60 / 3840x2160@60 and keep waching for a few minutes to see if it works fine.