Original topic:

Sensors covered by bespoke frame?

(Topic created: 3 hours ago)
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Victor Delta
Astronaut
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QLED and The Frame TVs

Having just bought a 55" Frame TV, I now gather that if you buy a bespoke wooden frame for it, it covers the motion and light sensors. ā˜¹ļø

This sounds like a real nuisance - especially for a TV designed to take bespoke frames - but I just wondered if anyone has found a way round this problem, or has any advice on the subject? Does it affect all frames other than the small ones supplied by Samsung?

Thanks.

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GOOFY 12
Cosmic Ray
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QLED and The Frame TVs
We have a Samsung frame tv and the Samsung optional bezels. They fit perfectly and there's a cutout on the bottom section for the sensor. Did you buy the bezels from Samsung or aftermarket?
Victor Delta
Astronaut
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QLED and The Frame TVs

Thanks for your reply. We haven't bought a wooden frame yet - the only Samsung frames I've found are the 4 small magnetic ones (white, gold and 2 browns). Do they supply others as well or is everything else left to the aftermarket? If so, I wonder if some of the third party suppliers also provide a cutout for the sensor(s). The ones we've looked at so far all have a small warning notice at the bottom mentioning that "Our TV frames will cover the motion and light sensor". Arggggh!

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