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Samsung does not have parts to fix tv. How is the even possible.

(Topic created: 07-23-2025 11:04 AM)
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MAC11
Constellation
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QLED and The Frame TVs

I have a 6 year old Samsung tv - QN75Q90RAFXZA and I am being told by the Repair Center that there are no parts to fix this. I have a few other Samsung products. How can I get this repaired. Any help would be appreciated.

If I do not get this fixed, Samsung can kiss this loyal customer goodbye.

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realaud
Honored Contributor
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QLED and The Frame TVs

It's possible because your TV is 6 years old. Most likely the hardware was kept in limited stock anyway, and now the factories are producing parts for the newer TVs.  Maybe a local repair service can use non-Samsung parts to fix it, but it's unlikely.  It's like computer hardware - they change ports, connectors, etc.  So even if the parts are essentially the same, the configurations may be different and not fit.


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realaud
Honored Contributor
Options
QLED and The Frame TVs

It's possible because your TV is 6 years old. Most likely the hardware was kept in limited stock anyway, and now the factories are producing parts for the newer TVs.  Maybe a local repair service can use non-Samsung parts to fix it, but it's unlikely.  It's like computer hardware - they change ports, connectors, etc.  So even if the parts are essentially the same, the configurations may be different and not fit.


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meself
Honored Contributor
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QLED and The Frame TVs
Parts or components change over time
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Philscbx
Galaxy
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QLED and The Frame TVs
Somehow my 17 yr old Samsungs are still alive.

I modified a small fan with filter system created to at least feed the lower vents on the 52" decent clean air.
If he dies, it'll be a sad day. Lightning storms are my biggest fear if they hit when sleeping.

Its happened before wipping out new Apple laptop. New mother board complete. Being I mixed up power back up port for protection.
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