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Samsung TV plus channel not working

(Topic created: 08-01-2025 08:45 PM)
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mmeyers78
Constellation
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QLED and The Frame TVs

My tv model is UN55DU7200DXZA, everytime I try to switch to channel 1848 (American crimes) it says the channel is unavailable. Meanwhile it’s still available on my Samsung 65” in my living room. It just started doing this about three days ago. I have reset the tv, deleted and redownloaded the tv plus app. Does anyone know how to fix this?

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mmeyers78
Constellation
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QLED and The Frame TVs

Got Samsung support in text. I had to completely reset my smart hub in order for it to work. How aggravating to have to log back in to everything simply for that. 

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meself
Honored Contributor
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QLED and The Frame TVs
There was a outage or maintenance work done last night maybe still being worked on
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mmeyers78
Constellation
Options
QLED and The Frame TVs

Got Samsung support in text. I had to completely reset my smart hub in order for it to work. How aggravating to have to log back in to everything simply for that. 

meself
Honored Contributor
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QLED and The Frame TVs
Maybe they were doing uodate or upgrades my guess
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mmeyers78
Constellation
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QLED and The Frame TVs

It’s working fine on my other tv, I have never had an issue with it. I even deleted and added the tv plus app back onto the tv with no luck. 

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aqib101
Asteroid
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QLED and The Frame TVs

I’ve also noticed some issues recently—not just with Samsung TV Plus, but even while trying to play Bus Simulator gameplay on my Samsung device, especially when streaming or screen mirroring to my Samsung Smart TV. It seems like something's off with the recent updates affecting both apps and connectivity. Hope Samsung rolls out a fix soon

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